Privacy Policy — Solar Adviser (solaradviser.in)

1. Introduction

Solar Adviser (“we”, “us”, or “our”), operating the website solaradviser.in, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our solar calculators, submit inquiry forms, or interact with any of our digital services.

By accessing or using solaradviser.in, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website immediately.

2. Information We Collect

2.1 Personal Information (Voluntarily Provided)

When you submit a consultation form, quotation audit request, or contact inquiry, we may collect:

Full name
Phone number / WhatsApp number
Email address
City or district of residence
Average monthly electricity bill amount
Roof area or property type information
DISCOM name and Consumer Account (CA) number (if voluntarily shared)

2.2 Automatically Collected Information

When you browse solaradviser.in, our servers and third-party analytics tools may automatically collect:

IP address and approximate geolocation
Browser type, version, and operating system
Pages visited, time spent, and referral source URLs
Device identifiers and screen resolution

3. Cookies & Tracking Technologies

solaradviser.in uses cookies (small text files stored on your device) and similar tracking technologies to improve your browsing experience, analyze site traffic, and serve relevant advertisements.

3.1 Types of Cookies We Use

Essential Cookies: Required for basic site functionality (session management, form submissions).
Analytics Cookies: Used via Google Analytics to understand visitor behaviour and improve content.
Advertising Cookies: Used by Google AdSense and its partners to serve ads based on your browsing history.

3.2 Google AdSense & DoubleClick DART Cookie

Google, as a third-party vendor, uses the DART cookie to serve advertisements on solaradviser.in based on your visit to our site and other sites on the Internet. The DART cookie uses “non-personally identifiable information” and does NOT track personal information about you, such as your name, email address, or phone number.

You may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

3.3 Third-Party Advertising Vendors

Some third-party advertising networks that serve ads on our site may use cookies and web beacons to collect information including your IP address, ISP, the browser you used, and in some cases, whether you have Flash installed. This data is generally used for geotargeting purposes (e.g., showing solar subsidy information relevant to your state) or showing certain ads based on your interests.

You can opt out of personalized advertising by visiting www.aboutads.info/choices or Network Advertising Initiative Opt-Out.

4. How We Use Your Information

To respond to your consultation or quotation audit inquiry
To generate personalized solar system sizing and subsidy estimates
To connect you with MNRE-empanelled solar installers (only with your explicit consent)
To improve our website, calculators, and editorial content
To comply with legal obligations under applicable Indian laws

5. Data Sharing & Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

With Your Consent: When you explicitly request connection to a verified solar installer partner.
Service Providers: Trusted third-party services (e.g., hosting, email delivery) that assist us in operating our website, bound by confidentiality agreements.
Legal Requirements: When required by law, court order, or government authority under the Information Technology Act, 2000 and applicable Indian regulations.

6. Data Security

We implement industry-standard security measures including HTTPS/TLS encryption, secure hosting environments, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications at any time
Disable cookies through your browser settings

To exercise any of these rights, please contact us at audit@solaradviser.in.

8. Children's Privacy

solaradviser.in is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of solaradviser.in after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: audit@solaradviser.in
Website: solaradviser.in/contact